Blog
India Tops Global Consumer Well-Being Index Of 24 Countries
See More
Resource Type
XM Library
Data snippet
XMI Customer Ratings – Consumer NPS, 2021 (by Industry)
See More
Blog
Net Promoter Scores Partially Recover From 2020 Collapse
See More
Blog
The Voice of the Community: October 2021
See More
Blog
The Five Essential Elements of CX Program Governance
See More
Blog
Looking to Improve Your Response Rates? Use These Four Levers
See More
Multimedia
Modern XM
See More
Research
Global Consumer Loyalty Index
See More
Blog
Best of XM Institute Content: Q3 2021
See More
Blog
Which Employees Are Looking For A New Job?
See More
Data snippet
How Consumers Choose Companies (by Country)
See More
Blog
The Voice of the Community: September 2021
See More
Blog
Customer Experience Hits and Misses on CX Day
See More
Research
The State of CX Management, 2021
See More
Research
Effectively Combining CX and EX (by Walker)
See More
Blog
Five Areas for Modernizing Employee Experience Management… Right Now
See More
Blog
Bad Customer Experience Puts $4.7 Trillion in Global Consumer Sales at Risk
See More
Blog
The Voice of the Community: August 2021
See More