Data snippet

XMI Customer Ratings – Consumer NPS, 2023 (by industry)

See More

Data snippet

Customers Prefer Human Interaction Channels

See More

Data snippet

Momentum for 13 Online Activities, 2023

See More

Data snippet

The State of CX Maturity, 2023

See More

Data snippet

How Consumers Cut Spending Across 20 Industries After Poor Experiences, 2023

See More

Data snippet

HR Executives Overestimate How Well Their Organizations Use Employee Feedback

See More

Data snippet

XMI Customer Ratings – Overall, 2022 (by Industry)

See More

Data snippet

2022 XMI Customer Ratings – Consumer NPS (by Industry)

See More

Data snippet

NPS® Ratings Across 20 Industries, 2018 – 2022

See More

Data snippet

The State of B2B CX Maturity, 2022

See More

Data snippet

XM Leaders’ Stock Outperformed Through Uncertainty

See More

Data snippet

Executives Expect Customers and Employees to get More Demanding

See More

Data snippet

Executives Overestimate How Well Their Organizations Use Customer and Employee Feedback

See More

Data snippet

XM Leaders Enjoy Stronger Business Performance, 2022

See More

Data snippet

Momentum for 13 Online Activities

See More

Data snippet

The State of CX Maturity, 2021

See More

Data snippet

XMI Customer Ratings – Overall Scores, 2021 (by Industry)

See More

Data snippet

XMI Customer Ratings – Consumer NPS, 2021 (by Industry)

See More