XM Professionals Network (XMPN)

A global, free community for XM professionals who want to learn about XM, connect with their peers, and advance both their careers and the XM profession at large.

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Where XM Leaders Connect

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XMPN Member Spotlight

Manar Sabry

Sr. Assistant Director for Strategic Analysis // Binghamton University


The core of Manar’s job responsibility is to transform both experience and operational data into useful insights, which the university can then use to make decisions about how to improve its student experience. She is currently focused on developing a student success journey and applying data and analytics to identify factors that influence students’ ability to reach their education and career goals.

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Gina Hancher

Director of Customer Success // Gigamon


Gina and her team recently won an innovation award for leveraging Google and AI to create a shortcut that helps customers find information and self-serve faster. This new experience not only supported how customers prefer to find information, it also dramatically improved the company’s self-service and case deflection rates.

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Kristen Tabun

Director of Enrollment Management // Woodlynde School


Kristen is passionate about research. She is currently finalizing the reporting of her organization’s first community-wide survey, which - after a year of distance- and hybrid-learning - is uncovering valuable opportunities to address the varied needs and expectations of their different constituents.

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Participate in the XM Professionals Network

XMPN Online Forum

A private discussion forum for XM professionals to connect with each other while sharing and co-creating best practices.

Topic of the Month

A monthly topic introduced during a brief presentation and continued with a facilitated discussion in the XMPN online forum throughout the month.

Peer-to-Peer Networking

Opportunities to start conversations with XM professionals from around the world through general discussions in the XMPN online forum and in-person events in multiple cities, worldwide.

Virtual Meet-Ups

Monthly online networking sessions for XM professionals to convene and discuss various topics, including exclusive content from the XM Institute.

Expert Q&A Sessions

Open Q&A sessions with Qualtrics experts in the XMPN online forum.

Local Chapters

Gatherings with other XM professionals in your region designed to help expand your local network and provide exclusive access to Qualtrics content.

Join the XM Professionals Network, if you haven’t already, to learn about XM, connect with their peers, and advance both your career and the XM profession at large.

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