Qualtrics XM Pros

A global, free community for XM professionals who want to learn about XM, connect with their peers, and advance both their careers and the XM profession at large.

Where XM Leaders Connect

Upcoming XM Institute Events

May

22

XM PROS VIRTUAL MEETUP

Activating Your Organization for Change

May 22 // 7PM ET // 9AM AEST

May

23

XM PROS VIRTUAL MEETUP

Activating Your Organization for Change

May 23 // 11AM ET // 1AM AEST

XM Pros Member Spotlight

Matthew Cone, Customer Service Practice Director

Matthew Cone

CUSTOMER SERVICE PRACTICE DIRECTOR //

UWEBC

See our conversation with XM Pros member Matthew Cone, Senior Manager, Customer Service Practice Director at UWEBC!

Watch Now
Rita Simmons, Senior Manager, Customer Experience

Rita Simmons

SENIOR MANAGER, CUSTOMER EXPERIENCE //

BLACKLINE

See our conversation with XM Pros member Rita Simmons, Senior Manager, Customer Experience at BlackLine!

Watch Now
Forrest Caldwell, Director of Customer Experience

Forrest Caldwell

DIRECTOR OF CUSTOMER EXPERIENCE //

YAAMAVA' RESORT & CASINO AT SAN MANUEL

See our conversation with XM Pros member Forrest Caldwell, Director of Customer Experience at Yaamava' Resort & Casino at San Manuel

Watch Now
May Virtual Meetup
TOPIC OF THE MONTH

Activating Change for Your Organization

Join Isabelle Zdatny, Head of Thought Leadership for XM Institute, and Nikhil Chauhan, Qualtrics XM Scientist and previous leader of Walmart Canada’s CX Center of Excellence, for an interactive, practical dialogue about how you can get your organization to embrace XM-centric mindsets and behaviors at scale.

Register Now

Participate in the XM Pros community

XM Pros Community

A private group for XM professionals to connect with each other while sharing and co-creating best practices.

Peer-to-Peer Networking

Opportunities to start conversations with XM professionals from around the world through general discussions in the XM Pros online forum and in-person events in multiple cities, worldwide.

Virtual Meetups

Live networking sessions for XM Professionals to convene and discuss various topics, held monthly.

Local Engagement

Gatherings with other XM professionals in your region designed to help expand your local network. [Coming Soon]

Pro-to-Pro

A program matching XM Professionals 1:1 to connect and share challenges, experiences, and goals based on their interests and experience.

XM Learning Labs

A multi-week program discussing an XM topic in-depth with an engaged group of peers, including input from XM Institute faculty.

XM Pros by the Qualtrics XM Institute

Join the XM Pros, if you haven’t already, to learn about XM, connect with their peers, and advance both your career and the XM profession at large.

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