Our mission is to create a thriving community of XM Professionals.

Together, we can better the human experience. That’s why we created the XM Professionals Network (XMPN), a global, free community for XM Professionals who want to:

LEARN

A resource for XM Professionals to understand, adopt, and create value by operationalizing XM.

CONNECT

A forum for XM professionals to share with and learn from each other.

ADVANCE

An environment where XM professionals can advance both their careers and the XM profession at large.

Who should join the XM Professionals Network?

The XMPN is open to all professionals around the globe who are responsible for the Experience Management program within their organizations — including customer experience, employee experience, product experience, and brand experience.

Benefits of joining the XM Professionals Network include:

Direct access to the expertise and insights of the XM Institute faculty

An exclusive online forum for global peer-to-peer learning, discussions, and networking

In-person events to connect with other XM leaders and expand your local network

An opportunity to help shape the future of the XM profession

Participate in the XM Professionals Network

XMPN Online Forum

A private discussion forum for XM professionals to connect with each other while sharing and co-creating best practices.

Topic of the Month

A monthly topic introduced during a brief presentation and continued with a facilitated discussion in the XMPN online forum throughout the month.

Peer-to-Peer Networking

Opportunities to start conversations with XM professionals from around the world through general discussions in the XMPN online forum and in-person events in multiple cities, worldwide.