Qualtrics XM Pros

A global, free community for XM professionals who want to learn about XM, connect with their peers, and advance both their careers and the XM profession at large.

Where XM Leaders Connect

Upcoming XM Institute Events

Mar

5

XM TRENDS

2024 XM TRENDS AMSTERDAM

Mar 5 // 9AM CET // 9AM CET

Mar

13

XM PROS VIRTUAL MEETUP

What is the future of Experience Management? with Isabelle Zdatny

Mar 13 // 7PM ET // 11AM AEST

Mar

14

XM TRENDS

2024 XM TRENDS ZÜRICH

Mar 14 // 9AM CEST // 9AM CEST

Mar

14

XM PROS VIRTUAL MEETUP

What is the future of Experience Management? with Isabelle Zdatny

Mar 14 // 11AM ET // 3AM AEST

XM Pros Member Spotlight

Matthew Cone, Customer Service Practice Director

Matthew Cone

CUSTOMER SERVICE PRACTICE DIRECTOR //

UWEBC

See our conversation with XM Pros member Matthew Cone, Senior Manager, Customer Service Practice Director at UWEBC!

Watch Now
Rita Simmons, Senior Manager, Customer Experience

Rita Simmons

SENIOR MANAGER, CUSTOMER EXPERIENCE //

BLACKLINE

See our conversation with XM Pros member Rita Simmons, Senior Manager, Customer Experience at BlackLine!

Watch Now
Forrest Caldwell, Director of Customer Experience

Forrest Caldwell

DIRECTOR OF CUSTOMER EXPERIENCE //

YAAMAVA' RESORT & CASINO AT SAN MANUEL

See our conversation with XM Pros member Forrest Caldwell, Director of Customer Experience at Yaamava' Resort & Casino at San Manuel

Watch Now
March Virtual Meetup
TOPIC OF THE MONTH

What is the future of Experience Management?

XM is in the process of evolving away from its passive market research roots and into a discipline capable of embedding empathy into every decision and action across an organization. Join Isabelle Zdatny, Head of Thought Leadership for XM Institute, for an interactive dialogue about the future of Experience Management and how organizations can start building a modern XM program.

Register Now

Participate in the XM Pros community

XM Pros Community

A private group for XM professionals to connect with each other while sharing and co-creating best practices.

Peer-to-Peer Networking

Opportunities to start conversations with XM professionals from around the world through general discussions in the XM Pros online forum and in-person events in multiple cities, worldwide.

Virtual Meetups

Live networking sessions for XM Professionals to convene and discuss various topics, held monthly.

Local Engagement

Gatherings with other XM professionals in your region designed to help expand your local network. [Coming Soon]

Pro-to-Pro

A program matching XM Professionals 1:1 to connect and share challenges, experiences, and goals based on their interests and experience.

XM Learning Labs

A multi-week program discussing an XM topic in-depth with an engaged group of peers, including input from XM Institute faculty.

XM Pros by the Qualtrics XM Institute

Join the XM Pros, if you haven’t already, to learn about XM, connect with their peers, and advance both your career and the XM profession at large.

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