Research
Consumer Preferences for Privacy and Personalization, 2025 | Global Research Report
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XM Library
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The AI Opportunity for Experience Management | Global Executive Research Report
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Consumer Channel Preferences and Priorities, 2025 | Global Research Report
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Consumer Sentiment Toward AI Evolves, 2025
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Global Study: How Consumers Share Feedback, 2025
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Global Contact Center Trends, 2025
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2025 Employee Experience Trends: Americas
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2025 Employee Experience Trends: EMEA
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2025 Employee Experience Trends: APJ
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Global Study: Bad Experiences Across 20 Industries, 2025
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Global Study: Consumer Satisfaction and Loyalty, 2025
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Introducing Journey-Centric Experience Management
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Global Study: ROI of Customer Experience, 2024
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The Economics of Net Promoter Score, 2024
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How Success, Effort, and Emotion Affect Customer Loyalty
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The State of Customer Experience Management, 2024
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Global Study: How Consumers Choose Which Company to Buy From, 2024
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Experience Management Trends, 2024
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