This is a busy week for the XM Institute. On Monday we launched the XM Professionals Network Online Forum and now we’re starting a monthly newsletter, The XM Journal. We sent the first edition out yesterday (see below). If you didn’t receive a copy, make sure to subscribe here.

The Journal is a great resource for keeping up to date on leading-edge XM research, tools, and community activities. And if you previously enjoyed the Experience Matters monthly newsletter, then you definitely need to subscribe.