Research
Global Study: Consumer and Employee Attitudes Toward AI
See More
Global Study: Consumer and Employee Attitudes Toward AI
See More
Global Study: Consumer Satisfaction and Loyalty, 2024
See More
XMI Customer Ratings – Consumer NPS, 2023 (by industry)
See More
The State of CX in the Health Insurance Industry, 2023
See More
2024 Employee Experience Trends: Asia-Pacific & Japan
See More
2024 Employee Experience Trends: Europe, Middle East, and Africa
See More
2024 Employee Experience Trends: Americas
See More
Best of XM Institute Content: Q3 2023
See More
10 Lessons Learned from 1,000 Value Assessments
See More
Seven Types of Data for Modern XM Programs
See More
What Will Generative AI Mean for Your XM Efforts?
See More
Customers Prefer Human Interaction Channels
See More
Infographic: NPS Facts and Figures, 2023
See More
Do Your Executives Have the Ambition Necessary For XM Success? Assess It.
See More
Assessment: XM Ambition
See More
Tips for Designing Action-Centric Dashboards for Executives
See More
How XM-Centric Is Your Culture? Assess It.
See More
Assessment: XM-Centric Culture
See More