The Experience Management Professional (XMP) certification is a credential that recognizes an individual’s professional experience and expertise in the discipline of experience management (XM). This certification covers the essential competencies required to effectively lead an organization’s efforts to measure and improve the core experiences of business at both strategic and tactical levels.

The purpose of this handbook is to provide information about the XMP certification, including the key elements of the certification blueprint, the experience requirements, and the steps to earn the XMP designation.

For more information about the XMP Certification, review our frequently asked questions, exam preparation resources, and recommendations from three XMPs for how to prepare for the exam.


Submit your information one time to gain access to all XM Institute resources

By providing this information, you agree that we may process your personal data in accordance with our Privacy Statement
By submitting this form, you agree to receive marketing information from XM Institute as set out in our Terms of Service & Privacy Statement. You may unsubscribe at any time.
By submitting I agree to XM Institute's Terms of Service & Privacy Statement