Image - Purposeful Leadership

For Experience Management (XM) to thrive inside an organization, its leaders must operate with a clear, well-understood mission and set of values. When leaders articulate and commit to a clear purpose, these guiding principles allow employees to predict their leaders’ decisions and behaviors, which enables them to act consistently with the business’s objectives without always having strict instructions and controls placed upon them.

Use this tool to evaluate your leadership style and then use the tips provided to make plans for becoming a more purposeful leader. For additional inspiration and examples of how to lead XM-change efforts, read the original report, 25 Tips for Becoming a More Purposeful Leader.