Organizations don’t master employee experience (EX) overnight. XM Institute research shows that they evolve through five stages of maturity as they gradually build the six XM Competencies and 20 XM Skills.

Use the EX Maturity Assessment to evaluate how you are currently performing in each of these Competencies and Skills and determine where your EX program falls across the five maturity stages. Then review the detailed descriptions and actions provided to develop plans for making progress towards your EX goals.


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Download the tool and accompanying QSF here:

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