The Experience Management Professional (XMP) Certification is a credential that recognizes an individual’s professional experience and expertise in the discipline of experience management (XM). This certification covers the essential competencies required to effectively lead an organization’s efforts to measure and improve the core experiences of business at both strategic and tactical levels.

Watch this video for an overview of what this certification is and how you can become a certified XM professional. For more information on the XMP Certification, check out our certification page and the XMP Certification Handbook.