In the report Propelling Experience Design Across An Organization, we examine how organizations can use Experience Design – which we define as a repeatable, human-centric approach for creating emotionally resonant interactions – to craft consistently excellent interactions. We also explore how to share and spread these capabilities across the entire organization. Download this infographic for an overview of this essential XM skill.

There are two versions of this infographic – one 8.5 x 11 in and one poster-sized – available for download.

8.5 x 11 in version:

Poster-sized version:

This infographic was originally published by Temkin Group prior to its acquisition by Qualtrics in October 2018.

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