Join Isabelle Zdatny, XM Catalyst, for an open, weeklong Q&A session from May 22nd – May 26th, 2023. This is a recurring monthly event with a subject matter expert. Join the XM Pros LinkedIn group and ask your questions on the Expert Q&A post starting on May 22nd!
About Isabelle: Isabelle helps large organizations design and operate successful experience management (XM) programs by producing industry thought leadership, developing and delivering training, consulting with companies, and speaking on key XM topics and trends. She currently leads the XM Institute’s research into how companies identify, design, and deploy innovative new experiences. Other areas of expertise include digital CX design, metrics management, consumer psychology and emotions, and behavioral economics.