Given the spread of Coronavirus and the downturn in the economy, every organization needs to rethink how it operates.

In this webinar, Bruce Temkin discusses how Experience Management (XM) professionals can play an important role in helping their company weather the storm by enhancing the capability to continuously learn how people are thinking and feeling, propagate insights into the hands of people who can take action, and rapidly adapt in this dynamic environment.

If you like the content of this video and would like to learn more, check out our Launchpad on Applying XM to COVID Response and Recovery Efforts.

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