Research
2018 Temkin Experience Ratings, U.S.
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Resource Type
XM Library
Research
Data Snapshot: Channel Preferences Benchmark, 2018
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Research
2017 Temkin Loyalty Index
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Blog
2017 Temkin Trust Ratings, UK: Nationwide, John Lewis, and M&S Food on Top
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Research
Economics of Net Promoter Score, 2017
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Research
What Happens After a Good or Bad Experience, 2017
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Research
2017 Temkin Experience Ratings, U.S.
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Research
2017 Temkin Experience Ratings, UK
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Blog
Customer Experience Leads to Recommendations (Charts for 20 Industries)
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Blog
CX & Loyalty: a Bad Experience Decreases Spending (Charts for 20 Industries)
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Blog
CX & Loyalty: Customer Experience Correlates to Buying (Charts for 20 Industries)
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