Research
ROI of Customer Experience, 2019
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ROI of Customer Experience, 2019
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Data Snapshot: What Happens After a Bad Experience, 2019
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Financial Consequences of Bad Customer Experiences (by Industry), 2019
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Frequency of Bad Customer Experiences (by Industry), 2019
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XMI Customer Ratings – Overall Scores(by Industry), 2019
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ROI of Customer Experience, 2018
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What Happens After a Good or Bad Experience, 2018
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The Customer Journeys That Matter the Most
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2018 Temkin Forgiveness Ratings: USAA and ACE Rent A Car on Top
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2018 Temkin Experience Ratings: 20 Industry Snapshots
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Temkin Experience Ratings Industry Snapshot: Streaming Media
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Temkin Experience Ratings Industry Snapshot: Investments
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Temkin Experience Ratings Industry Snapshot: Rental Cars
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Temkin Experience Ratings Industry Snapshot: Auto Dealers
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Temkin Experience Ratings Industry Snapshot: Computers & Tablets
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Temkin Experience Ratings Industry Snapshot: Software
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Temkin Experience Ratings Industry Snapshot: Wireless
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Temkin Experience Ratings Industry Snapshot: TV & Internet Service
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