Join Isabelle Zdatny, XM Catalyst, for an open Expert Q&A session from November 21st to November 23rd, 2022. This is a recurring monthly event with a subject matter expert. Join the XM Pros LinkedIn group and ask your questions on the Expert Q&A post starting on November 21st!

Isabelle helps large organizations design and operate successful experience management (XM) programs by producing industry thought leadership, developing and delivering training, consulting with companies, and speaking on key XM topics and trends. She currently leads the XM Institute’s research into how companies identify, design, and deploy innovative new experiences. Other areas of expertise include digital CX design, metrics management, consumer psychology and emotions, and behavioral economics.

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