We are facing uncertain times, which will require leaders to make adjustments to thrive during this period by tapping into the capabilities of Experience Management (XM). XM provides the foundation for higher levels of agility, which is critical during periods of uncertainty.

In this brief presentation, Bruce Temkin, Head of the XM Institute, shares how to leverage XM to adapt your organization and thrive during a downturn.

Not an XM Pros Member?

Join the XM Pros to access the recording and participate in the discussion.

Already an XM Pros Member?

Watch the Topic of the Month recording and participate in the discussion online.