Join Isabelle Zdatny, XM Catalyst for an open, weeklong Q&A session from August 22nd to August 26th, 2022. This is a recurring monthly event with a subject matter expert.

About Isabelle: Isabelle helps large organizations design and operate successful experience management (XM) programs by producing industry thought leadership, developing and delivering training, consulting with companies, and speaking on key XM topics and trends. She currently leads the XM Institute’s research into how companies identify, design, and deploy innovative new experiences. Other areas of expertise include digital CX design, metrics management, consumer psychology and emotions, and behavioral economics.

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