Planning for post-pandemic work life is a task that every XM professional is faced with. To optimize the experience for both employees and customers, organizations must incorporate the fundamentals of XM when building their plans.
In this Topic of the Month presentation, Moira Dorsey, Principal XM Catalyst, shares key questions XM professionals should answer when designing the future of work experience at their organization.
Not an XMPN Member?
Join the XM Professionals Network to access the recording and participate in the discussion.
Already an XMPN Member?
Watch the Topic of the Month recording and participate in the discussion online.