Delivering Greater CX Impact in B2B Environments: Option 2
Learn about Dow and the Consortium of Advanced Manufacturing companies, and how both drive initiatives that elevate the importance and understanding of CX in B2B, by creating the conditions to demonstrate that companies excelling in CX also deliver higher total shareholder returns.
Join James Bampos and Riccardo Porta as they discuss how DOW demonstrated the impact of customer experience on their business, focused on a B2B environment.
Tune in on Thursday, April 20th at 11:00 am ET/5:00 pm CET. Can’t make it? Register here for Option 1.