Core Functions of a CX Center of Excellence
Maturing CX programs need a strong governance model in place to ensure organizational adoption. CX teams are building centers of excellence (COE) to engage with employees across the organization.
Join Greg Chase for a discussion about how organizations are establishing CX Centers of Excellence as they mature their CX programs and will share advice on how to design this important COE structure.
Join us on Thursday, October 27th at 11:00 am ET/5:00 pm CET.