Healthcare Industry Event: Using Segmentation to Amplify the Patient Voice
The patient journey is often complicated and full of emotion. It’s critical for XM Pros in healthcare to understand the profile of their patients so that they can solicit feedback at key points in their journeys to amplify their patient voice.
Join Susan Ngo, Principal, Healthcare and Life Sciences at Qualtrics, for a lively discussion on the capabilities that organizations need to effectively segment their customers and patients that will result in the most valuable feedback.
Join us on Tuesday, October 4th at 11:00 AM ET/05:00 PM CET.