XM During Times of Uncertainty
We are facing uncertain times, which will require leaders to make adjustments to thrive during this period by tapping into the capabilities of Experience Management (XM). XM provides the foundation for higher levels of agility, which is critical during periods of uncertainty.
Join Bruce Temkin, Head of the XM Institute, and Jeff Lojko, SVP, Client Experience Transformation at Bank of America, for a discussion on how to leverage XM to adapt your organization and thrive during a downturn.
Join us on Thursday, August 18th at 11:00 am ET/5:00 pm CET.