Healthcare Industry Event: Connecting Employee Experience, Customer Experience, and Patient Experience
Customer experience is a direct reflection of employee experience. In healthcare, when employees are highly satisfied, their satisfaction conveys to the care they provide, which elevates patient experience.
Join this discussion with Ethan O’Connor, Senior Manager- Voice of the Customer at Change Healthcare, to hear how their focus on creating a positive employee experience impacts the customer experience and patient experience.
Join us on Wednesday, May 4th at 11:00 AM ET/05:00 PM CET.