Post-Pandemic EX:

Planning for post-pandemic work life is a task that every XM professional is faced with. To optimize the experience for both employees and customers, organizations must incorporate the fundamentals of XM when building their plans.

Join Natasha Renaud Head of Customer Experience at HSBC Canada for a Q&A session on how her team built a flexible plan to ensure success for all employees in a complex environment where one size does not fit all.

Join us on Thursday, August 19th at 11:00 AM ET/5:00 PM CET.