Adapting to Shifts in Customer Expectations:

It’s been over a year since organizations had to drastically change the way they work. As a result, many adapted their XM processes to meet the needs of their customers and employees.

Join XM Catalyst Moira Dorsey and XMPN member Jeff Olsen, VP of Student Experience at Post University, to discuss how organizations have adapted to both implement and evaluate successful change.

Join us on Wednesday, April 21st at 7:00 PM ET/10:00 AM AEST.