Reflecting on 2020 Trends:

2020 has been an unpredictable year and new trends have emerged as a result of unprecedented times. Organizations have adjusted their XM focus to continue to deliver positive experiences during a global crisis.

Join XM Institute Catalyst Luke Williams for our monthly XM Professionals Network virtual meetup to reflect on 2020 trends and how to address them to deliver great experiences in 2021. 

Join us on Thursday, December 17th at 11:00 AM ET.