Data snippet
Employee Experience Maturity Across the Six XM Competencies, 2020
See More
Resource Type
XM Library
Data snippet
Business Impact of Employee Experience: EX Leaders versus EX Laggards, 2020
See More
Data snippet
Feedback Collection Practices After Employee Experiences, 2020
See More
Data snippet
Better Employee Experience (EX) Correlates to Better Customer Experience (CX), 2020
See More
Data snippet
Organizations’ Plans to Improve their Brand Experience, 2020
See More
Data snippet
Employee Experience Measurement Frequency: EX Leaders vs. EX Laggards, 2020
See More
Data snippet
Customer Experience Correlates with Future Purchase Intentions, 2019
See More
Data snippet
Customer Experience Correlates with Net Promoter® Score (NPS®), 2019
See More
Data snippet
Financial Consequences of Bad Customer Experiences (by Industry), 2019
See More
Data snippet
Customers’ Preferred Feedback Channels, 2019
See More
Data snippet
Who Customers Tell About Their Experiences, 2019
See More
Data snippet
Organizations’ Plans to Improve Their Customer Experience, 2019
See More
Data snippet
State of Customer Experience Maturity, 2019
See More
Data snippet
Quality of Customer Experience Across Different Channels, 2019
See More
Data snippet
Business Impact of Customer Experience: CX Leaders vs. CX Laggards, 2019
See More
Data snippet
Customer Experience Maturity Across the Six XM Competencies, 2019
See More
Data snippet
Frequency of Bad Customer Experiences (by Industry), 2019
See More
Data snippet
XMI Customer Ratings – Overall Scores (by Industry), 2019
See More