Our annual benchmark study of employee experience (EX) HR executives found that organizations with mature EX programs are more likely to report better financial results over the previous year as compared with their less mature peers. This study surveyed 250 HR executives from organizations in the U.S. with 2,000 or more employees about EX management activities, competencies, and maturity levels. For more information on the business impact of EX, read the full The State of EX Management Programs, 2020 report.
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