Our annual survey of HR executives uncovered that most organizations find value in employee feedback studies. For example, 66% of respondents say it is a “high priority” or “very high priority” to take action based on employee feedback. In this study, we surveyed 250 HR executives from organizations in the U.S. with 2,000 or more employees about EX management activities, competencies, and related aspects of experience management (XM). For more information on EX activities, read the full The State of EX Management Programs, 2020 report.
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