Experience Matters Blog

October 24, 2018

Great News: Temkin Group Joins Forces with Qualtrics

Temkin Group was acquired by Qualtrics to start the Qualtrics XM Institute. This blog post looks at some of the reasons we are excited about this new opportunity and the future of Experience Management.

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November 17, 2016

People Aren’t Perfect, Design Around Their Biases

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January 20, 2009

Great Lessons from Aravind Eye Care

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August 23, 2007

Don’t Let Profits Replace Purpose

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June 17, 2007

Experience-Based Differentiation

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