Experience Matters Blog
XM Professionals Network Highlights: November 2020
The XM Professionals Network (XMPN) is a global, free community for XM professionals who want to learn, connect, and advance their careers and the XM profession at large. This post highlights XMPN growth, showcases a member, and recaps November events.
Read MoreXM Professionals Network Highlights: October 2020
The XM Professionals Network (XMPN) is a global, free community for XM professionals who want to learn, connect, and advance their careers and the XM profession at large. This post highlights community growth, showcases members, and recaps October’s XMPN Celebration...
Read MoreXM Professionals Network Highlights: September 2020
The XM Professionals Network (XMPN) is a global, free community for XM professionals who want to learn, connect, and advance their careers and the XM profession at large. This post highlights XMPN growth, showcases a member, and recaps September events.
Read MoreXM Versus BI: No Real Comparison
Experience Management (XM) and Business Intelligence (BI) may superficially seem similar, but a closer look shows they are nothing alike. This blog post explores four essential ways that XM is different from BI.
Read MoreYes, It’s Time to Get Rid of Old School Employee Surveys
Intention is everything when it comes to creating effective employee listening. Is your organization designing its approach to "check the box" or to trigger thoughtful action? In this blog post, learn three ways to modernize your EX measurement.
Read MoreYoung Women Have Lowest Level of Well-Being
This blog post compares the difference in well-being across gender and age by dissecting the 2018 Temkin Well-Being Index, which includes data about how consumers rate their happiness, health, and financial security.
Read MoreYour Organization Is an Experience Factory
Experience Management (XM) isn't just important, it’s the primary function of every organization. This blog post explores what experiences even are and how companies can build the capabilities to become a thriving experience factory.
Read More