Once again, Temkin Group is publishing a new infographic as part of our CX Day celebration.

This post is part of the Customer Experience Professionals Association’s Blog Carnival “Celebrating Customer Experience.” It is part of a broader celebration of Customer Experience Day. Check out posts from other bloggers at www.cxpa.org/blogs/cxpa-admin/2017/09/27/cxdayblogcarnival

This blog post was originally published by Temkin Group prior to its acquisition by Qualtrics in October 2018.