Launchpads
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Launchpads
Check out our Launchpads, which are unique resources for starting to learn about important XM topics.
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XM Pros
MEMBER SPOTLIGHT
Ethan O'ConnorSenior Manager, Voice of Customer // Change Healthcare
See our conversation with XM Pros member Ethan O'Connor, Senior Manager, Voice of Customer at Change Healthcare!
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We define the discipline of Experience Management and create simple frameworks that make it easy to embed XM across your organization.
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We research and uncover best practices to help you build and mature your XM program.
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